|PURPOSE OF THE UNIT STANDARD|
|The purpose of the learning credited in this unit standard is to ensure that learners are able to safely provide tour coach services. Learners are required to ensure passenger safety and comfort, and to maintain high levels of service specified for local and international tours by luxury coach. Improved passenger services, passenger safety and passenger comfort lead to improved customer service and profitability, and decreased human and economic costs due to injury and damage. Tourism, provision of professional tourism services, and adhering to international tourism standards are a national priority.
Credited learners are capable of: